TLDR: If an applicant uses family money for rent, Homeppl cannot verify it; a guarantor or advance rent payment is required for verification.
Applicant Income
If an applicant intends to use family money to fund the rent this is not something that Homeppl can verify, as it is not provided by the applicant themselves.
In these situations, your applicant would require either a guarantor or to pay the rent in advance to be verified by Homeppl.