TLDR: Applicants are advised to submit their own documents for Homeppl applications, but support is available via live chat. After agreeing to terms, documents can also be uploaded by a supporter on the applicant's behalf.
Supporting an Applicant
When completing a Homeppl application, your applicant is recommended to submit all documentation directly to complete their Homeppl application.
If your applicant needs support, they can contact our Support Team via live chat from their application, who will be happy to assist them in completing it.
Uploading documents for applicants
After your applicant has agreed to the terms and conditions of their Homeppl account, it is possible for you to upload supporting documentation on their behalf.