TLDR: If a document is fraudulent, the report highlights verified and fraudulent information, with additional details from the Case Manager. Fraudulent checks cannot be reopened or amended; results are final.
What happens if a document is fraudulent?
If a document is detected to be fraudulent, you will receive the completed report as normal, highlighting the information that has been verified and the fraudulent documentation. You will also receive additional information regarding the fraudulent documentation from the Case Manager reviewing the application via email.
Can a fraudulent check be reopened?
If a check has been flagged as fraudulent, this check cannot then be reopened or amended. The results of this check is considered final by Homeppl.